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Store Policies

Your order will be shipped within 3 business days of reveiving payment.  If there is any reason why I cannot post the order within this timeframe I will contact you. 

I am not able to offer refunds unless a product is faulty due to my workmanship. Any faulty goods must be returned within 7 days and you must notify me within this time period and detail the problem.  I will either replace or refund the faulty item. 
If you are not happy with your product for any other reason, please let me know so I can find out what I can do to ensure your satisfaction with your order. 
 
Thanks very much.
Carolyne
Ruby Lime Design