Payment
Paypal or bank deposit are easiest. Other payment options can be arranged.
*Please note that your item will not be posted until payment clears.
Shipping
Orders are shipped with Australia Post regular mail service. Shipping is $6 flat rate Australia wide. We offer Express postage at the checkout. Please note as I am outside of a capital city express post may still take 3 days.
Registered post can be arranged.
I endeavour to package and ship all orders within 24 hours of payment received. If for some reason this is not possible I will contact you by email.
I cannot be responsible for your item once it has been posted but will endeavour to follow any package to the best of my ability.
For international shipping please contact me for exact rates.
Returns & Exchanges
In the event that your item is faulty or damaged, I will happily exchange or refund your purchase, however:
· A refund, return or exchange will only be given within 7 days of the original purchase. Please contact us within these 7 days to make arrangements.
· The item/s need to be returned in the original packaging with tags attached and to be unworn and unwashed. The return of goods is to be at your cost. If you are exchanging your item for another, we are happy to pay for postage back to you.
· We have tried to provide sizing and guides where possible. If you are unsure at all as to whether an item may fit, please contact us and we will happily provide more detailed measurements to ensure you make the right choice.
As many of our items are one off designs, it may not be possible to exchange your item with an exact replacement. If this happens, we are happy to refund your money or provide you with an item of the same value.
Please note, I will not exchange or refund due to change of mind.
Quality
My items are made from a mixture of new and recycled materials & I choose organic fabrics wherever possible. My Tees are sweatshop free, organic & Australian made. All my seams are overlocked and all appliqués are fused, then stitched on for durability. All items (except for tees) have been pre-washed for shrinkage & colourfastness prior to cutting.