FREE POSTAGE WITHIN AUSTRALIA
blossyfloss provides free postage within Australia for Australian retail customers only.
RETURNS
Our returns policy is that you can choose between a refund, exchange or credit where goods are faulty, wrongly described or don't do what they are supposed to do.
- Unframed items - Protective plastic wrapping must be intact - that is, they must remain UNOPENED.
- Framed items - All framed items sent back to blossyfloss must be received in original packaging, be in unused condition and be sent by registered mail.
Please choose carefully. We do not give refunds if you simply change your mind or make a wrong selection.
All prints and frames are painstakingly checked before being sent to you. Each is packaged with love and care. In the unlikely event that your order is damaged or faulty, please contact us at
twosisters@blossyfloss.com.au
within 2 days of receipt and we will then authorise an exchange.
PRODUCTS AND SERVICES
Whilst every care is taken to ensure descriptions, designs and colours are correct, product representations may vary from what you see on your computer monitor. Please note that there will always be slight colour variance between the image seen on screen and the final product as different monitors give different colour results.
ORDERING AND PAYMENTS
We use Paypal to processes payment. There is the option to use your credit card via the Paypal system even if you don't have a Paypal login.
PRIVACY
Protecting your personal and order information is important to us. All personal information provided to us including your name, address, telephone number and email address will not be released, sold or rented to any outside entities without your expressed permission; other than for delivery of the products you have purchased from us.