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Store Policies

Welcome


Welcome to Designs of the Heart.

Thanks for dropping by. I have been making craft and things since I can remember. Over the years I have tried pretty much everything.

I am committed to handmade and try to buy it whenever possible. I am also a proud Member of BrisStyle - A Team of local artits, craftspeople and designers living in and around Brisbane, Queensland, Australia. Join our blog to keep up with what's happening in the BrisSyle Team - http://www.brisstyle.blogspot.com/ **


Payment


Payment can be made through Paypal or Direct Deposit.



All Prices are in Austraila $.



Payment is to be made within three days, unless prior arrangement has been made with me.


If you have any questions please contact me as I am happy to help.


Shipping


Please make sure your Address is the same as Your Paypal Addres. If not please let me know what address you would like it sent to.

I try to ship as soon as possible after receiving payment. If it is a personalized item I will let you know how long it will take.

I pack your order extremely well, I always like to pack as I'd like my orders to be packed, so that your order arrives safely to you.


Refunds and Exchanges


Plese contact me if you have any problems, I will always try to work things out.

Any problems will be handled individually.

I love to leave positive feedback, and I hope you will too :)


Additional Policies and FAQs


I take time with my photos trying to get them as close to real life colour as possible but all monitors are different so there could be slight changes.

The patterns on the magnets may differ slightly from the photo as different parts of the paper are used each time, just making each piece individual.

I will always leave feedback but I do wait till I receive confirmation that the parcel has arrived safely, if you could leave feedback for me I would really appreicate it.

For wholesale inquiries please contact me

Happy Shopping