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Store Policies

Welcome to my policies page!

I'm a trained jeweller and silversmith living on a farm near Wagga Wagga, Australia, and have been making and exhibiting my contemporary jewellery for over 15 years. Also, my mother’s family have been involved in textiles and clothing in various capacities for several generations. I love pattern/texture and contrasting those patterns/textures by combination.


Payment * Payments required within 48 hours via Paypal (Australian buyers may convo me for a direct deposit option prior to purchase) ** (shipping occurs after payment is confirmed)

* Should a cancellation be necessary; please contact me before weekly shipping (otherwise return postage will be deducted from refund).

* Wampum or "equal exchange" payments may be available for items of equivalent value **please contact prior to purchase to discuss such offers.


 


SHIPPING * I'm more than happy to ship overseas as well as Australia-wide, but please note: The buyer is responsible for any additional customs fees or taxes incurred for overseas shipping.

* Items are sent by regular post - Please convo prior to purchase if additional insurance is required (for purchases over $60 AUD) at buyer's expense.

* Items are usually posted on the first business day after sale - please allow up to a week within Australia, more if overseas.

* I'll happily ship to a "giftee" for their special occasion: Please provide the giftee's mailing address via the Paypal special note section after ordering.


 


REFUNDS AND EXCHANGE * Returns or exchanges are available up to 7 days after receipt: However, postal charges are deducted for such changes of mind. * Please note: all items need to be returned in a resaleable condition, & for health reasons, earrings can’t be accepted (unless faulty).

* Shipping cost of returns at expense of sender ** damage in transit is the only exception to postal charges being deducted & such damage, and this needs to be noted by person delivering parcel.


* Please convo me with any further queries via this shop's email.

Thanks, I hope you enjoy my work.  :-)