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Store Policies

Payment
I accept payment by PayPal, but don't worry you can use a credit card to checkout with PayPal if you don't have a PayPal account. If you would rather pay by another option, that is fine too, just contact me. To make everything run smoothly, please pay or contact me within 2 days of purchase or the item will be re-listed.

Shipping
Ready made items will be posted within 2 - 3 days of payment being received.
Made to order items will be posted within 5 - 7 days of payment
Items are posted from Tasmania, Australia via regular Australia Post airmail, please check postage times depending on your location as they can take 10 days or more to arrive. Please select express post if you would like a faster postal service. As I am located in Tasmania express post is not guarantee next day delivery, but usually arrive within 2 - 4 days. Please select registered/express post on checkout if you would like your item to be tracked during postage. If your item has not arrived within 4 weeks (within Australia) please contact me to arrange possible replacement item.
International custom charges duties and taxes are not included, please check with customs at your location. I
currently do not ship to the US or Canada
For any other postage enquires please contact me schooza@outlook.com

Refunds and Exchanges
If you receive an item that is faulty I am happy to refund once it has been returned to me within 30 days of payment, in it's original condition.

Additional Policies and FAQs
Slight variations between each of my items (and compared to those pictured) may occur as they are handmade. Please contact me for custom orders and I can make something especially for you