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Store Policies

Hello and Welcome to Lily&Cogs,

Payments:
Lily&Cogs accepts credit card payments via PayPal and can also accept direct deposits from Australian Residents.
Orders will be processed once payment has been received.

Shipping:
Items are generally shipped within 3-5 business days of ordering.
Items will be sent regular or express post via Australia Post according to the customers choice.

International Shipping:
International purchases will be sent Airmail. Unfortunately, we are unable to guarantee a delivery date for this service.
If any International customer would prefer a more guaranteed form of delivery please message Lily&Cogs and we can look into the alternatives.
Please be aware that there may be taxes and duties added to any parcel that gets shipped overseas. Unfortunately these are added by the country of delivery and Lily&Cogs are not responsible for these possible charges.

Returns:
I will always double check the items in each shipment to ensure that there are no defects. If there are any problems with the items delivered please contact Lily&Cogs.