HI Mel here and welcome to Creative Wishes.
FAQ: Many Creative Wishes items are not suitable for children under the age of 3 due to small parts that may cause a choking hazard. Please read item description carefully and take note of age suitability.
Creative Wishes uses wool blend felt in all their products.
I love custom orders and will always give you a firm price and time frame when accepting your custom order.
Payment: Please pay through paypal. Remember, you don't need a paypal account as you can make a credit card/debit card payment through paypal.
Shipping: All items are posted through Australian Post with in 1-2 business days, unless a custom order or ojtherwise stated in item description. If you would like your item posted via express or signature on delivery please contact me.
Refunds/Exchanges: In the unlikely event that you are unhappy with the item please contact me with in 7 days of receiving your item to claim a refund or exchange. Please remember that I do not refund if you simply change you mind and I do not offer a refund if the item does not arrive for a special occasion ( please ensure you are ordering in plenty of time). Creative Wishes can not cover postage costs for returning items or exchanges/refunds.
May all your Creative Wishes come true!