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Store Policies

My name is Jennifer Goldsmith. I am the designer and creator of the bits and bobs that I keep in this little store. I am a mother, a stitcher, a painter and a wife, not necessarily in that order. All creations are made in our home with love and care from my original designs.
Frazzy Dazzles has been with me since my son, now ten, was a baby. Creating began to fill a need for him. He wanted a toy chook and I couldn't find one that I liked...so I made one. Then came super hero capes, dress ups, dressing gowns, more toys. I was hooked. On a budget I learnt the joy of re-purposing and making fun from a little. I now try to pass these skills onto ladies in my sewing classes. It's lovely fun!
If you purchase an item from my store that needs to be emailed to you then I will send it across to you as soon as I see the notice in my email inbox. I suggest if you buy one of my pdf files that you save it 'somewhere safe' so you don't lose it if something happens to your email files.
If you purchase something that needs posting then I will ship it to you promptly, taking great care to ensure the goods arrive on your doorstep in the same condition that they leave mine. I use Australia Post to send my packages. If you require express or security post please send me a message and ask for a quote as it is not what I use as standard shipping. International shipping can take between 10 and 21 days depending on the destination. I cannot offer tracking services for international shipping.
I put in a great deal of attention to the finished items I sell. If however you are not satisfied with your online purchase for any reason, you may return your item within 14 days of receiving it. The returned item/s should be in its unused and original condition. Unfortunately, the cost of shipping to return the item cannot be refunded. Items noted as damaged on return will not be accepted. Please be sure of your purchase before finalising. Email me with any questions jenny@frazzydazzles.com and or visit www.frazzydazzles.com for more information.
All personal information will be kept private and be used strictly for shipping and billing purposes. Your information will not be forwarded to any third party.
Thank you for stopping by Frazzy Dazzles.