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Store Policies

Payment
I accept Paypal or bank transfer.
Payment must be made within 48 hours of purchase or order will be cancelled.

All orders are sent via Australia Post.

I am able to post internationally, please contact me for the exact shipping amount.

Returns/Exchanges
At Little Poppet we are happy to exchange or refund any product/s if you are not completely happy with your purchase. Item/s must be returned within 14 days of delivery. Any returned items must be in the original condition to ensure exchange or refund.
Please email me at rachel@littlepoppet.com.au with the reason for exchange/refund. Shipping costs are the responsibility of the customer. For exchanges please include a prepaid post satchel.

Faulty Items
In the unlikely event that a product is faulty, please email me at rachel@littlepoppet.com.au within 7 days of delivery for a full refund or exchange. Return shipping costs will be refunded to you upon delivery of the returned item.

Custom Orders
Little Poppet does not currently offer custom orders.