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Store Policies


Welcome to Sweet Sherbet.
Paypal is my preferred method for payment but Im also happy to accept direct deposit.
Please be aware that Paypal payments are due at the time of purchase and any unpaid Paypal purchases will be canceled and returned to sale if payment is not made with in 24 hours.
 Please note that Direct deposit purchases will be posted once payments have cleared into my account.

I endeavour to have all parcels posted within 3-7 days after payments are made and orders are finalised.
Most items in my store require time to hand craft the item before it can be sent as many of my pieces are created especially for you once an order has been placed.
If for any reason there is a delay getting your item in the mail, I will upgrade your postage to express at not additional cost to you.
If you require your item by a specific date, please message us or leave notes at check out so that we can advise if it is possible for us to get it to you on time.
Orders which have selected and paid for express post will get priority.

To take advantage of our buy 2 sets of button studs and receive a third set of button studs for free,
please just send me a message at check out with the name of free pair you would like to receive.
Please do not add the free pair to your cart. Thank you.
You can purchase as many sets as you wish and you will receive a free set for every 2 sets you pay for this is no maximum quantities.

I am happy to accommodate wholesale orders and custom listings.
If you need multiples of one item I am more than happy to arrange this when ever possible.
Please feel free to message me if you have any specific requests or would like more information.

All goods will be sent via standard Australia Post. Delivery times may vary depending on which state you reside in .

Due to the nature of hand made goods your item may vary slightly from the image displayed, however I only sell quality products made from quality components and strive to provide excellent customer service.
Exchanges will be provided for faulty goods. Please email me first.

All purchases come gift wrapped. Please let me know if you purchase is intended for a gift and I will be happy to add a personal message from you to the recipient.

We only send orders boxed to prevent damage in transit. Unfortunately button earrings are easily and often damaged if sent in a padded envelope so we now send all items as parcels to avoid disappointment upon delivery. Our postage price is a flat rate and you can include unlimited items in your order for the flat postage price. All orders include free tracking.

You can also visit our Facebook page at
www.facebook.com/sweetsherbet01