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Store Policies

Welcome! My customers mean the world to me, and I strive for prompt service on all inquiries and requests. I have a 100% satisfaction guarantee and full returns policy on my jewellery - please contact me as soon as you receive your parcel, and if you are absolutely in love with your piece, I will be more than happy to offer an alternative, or refund your payment. I do ask that you contact me immediately if you require a refund / replacement item.
Payment
Please pay upon purchase! I am open to payment plans - just ask!
Shipping
Parcels are posted immediately upon confirmation of payment. Shipping costs quoted are regular Australia Post fees. If you are in Australia, you can expect to receive your parcel within 2-3 days, if you are in the USA, it takes about two weeks. Registered Post can be arranged on request - this will provide you with a tracking number for your shipment (at an additional cost). Please let me know if this is what you would prefer.
Refunds and Exchanges
I offer a 100% satisfaction guarantee, so if you are not absolutely in love with your item when you receive it, you can send it back for a full refund. I just ask that you do so straight away, before I've had a chance to spend the $$$ !
Additional Policies and FAQs
Thank you for supporting the planet with your earth-friendly choices, and for supporting a self-representing jewellery design artist. Your purchase means the world to me!